Refund Policy

We want you to have enough time to try on and ensure that your bukibrand socks or apparel are exactly what you were hoping for. If you are dissatisfied with the fit, finish, or feel of any bukibrand product:

• Within 30 days of delivery, with tags still on and packaging intact, we’ll refund your entire purchase price, no questions asked.

• After 30 days, we still want to help, especially if your apparel shows premature wear, has problems with fit and or comfort or just wasn’t made right.

We ask you don’t make a claim if your apparel: Burned, got eaten by moths (or pets or wild animals), was lost or stolen or was the unfortunate victim of improper washing. It’s kind of the honor system.

Warranty Policy

If you are unsatisfied with our bukibrand products, we want to hear why. Did you have a quality or comfort issue? Did our durability not live up to your expectations? We want your feedback because we know that our customers are what make us great, and your insights help us grow and improve our products moving forward.

What the bukibrand Promise covers

• Premature wear

• Problems with fit or comfort

• Quality control issues

What Is Not Covered

A lot of brands have lifetime guarantees and it seems like they all mean different things. We too have a limit to what we can take responsibility for. This does not mean we will not work with you given varying circumstances; we know that life happens, but we do have to set some guidelines. 

What the bukibrand Promise does not cover

• Damage due to pets, insects, or wild animals

• Moth damage from improper storage

• Burn damage

• Lost or stolen products

• Improper care or washing